Shipping Policy

Introduction: Our Shipping Policy outlines the terms and conditions regarding the shipping of our products to our valued customers.

Processing Time: Orders are generally processed and shipped within 1-3 business days after payment is received. Processing times may be slightly longer during peak seasons or promotional periods.

Shipping Fees: Shipping fees are calculated based on the weight of the items and the delivery destination. The total shipping cost will be displayed on the checkout page before you complete your purchase.

Shipping Methods: We offer domestic shipping services within Turkey and international shipping options to other countries. Estimated delivery times and costs may vary depending on the selected shipping method and your location.

Order Tracking: Once your order has been shipped, we will send you a confirmation email containing a tracking number. You can track the status of your shipment via our website or the designated shipping carrier's website using the provided tracking number.

Delivery Address: It is the customer's responsibility to provide accurate shipping information. We are not responsible for delays or additional fees resulting from incorrect or incomplete delivery addresses.

Undeliverable Packages: If a package cannot be delivered or is returned to us due to an incorrect address, the customer will be responsible for any additional shipping fees incurred to resend the package.

Delivery Issues: If you experience any issues with the delivery of your order, please contact our customer service team immediately, and we will assist you in resolving the issue.

Contact Information: If you have any questions or concerns regarding our "Shipping Policy", please contact us: E-mail: info@dalindandamlaya.com

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